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I know this question seems very layman but I really don't know much about how these things work. I do know something is very wrong with my laptop and according to my son who knows more than I... 'mom your computer is messed up you need to reformat it'. I saved all of the pics and files I need, now I'd like to know what to expect after reformatting. I realize everything will be gone... what about my outlook express? Will that still be there or do I have to go download it somewhere (see, told you... don't know much!) I know I need to do this I'm just nervous about trying to being able to access things once it's done.I appreciate any help or advice you may have... thanks =o)
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