What are incompatable devices/services on a BT phone line?

Question

when checking my phone line with BT on their website (to see if i can get broadband) it says that i can't untill i remove "incompatable devices/services" but doesn't explain what these could be.All i have connected to it is the sky box.Does anyone know what these incompatable devices/services could be?

Answer 1

It could be the Sky box, I know when I got broadband I had to put some type of filter on other lines. Try taking the sky line out and going back to the BT web site.

I don't know which broadband supplier you are thinking about but I have found an excellent one, which is based in the UK. If there are ever any problems with mine I talk to a person in Wolverhampton, has only been necessary once even then the problem was actually a line fault. Also have an excellent landline company, when I had a fault on the line their customer services called me back 8 times in 2 days keeping me up to date with progress in remedying the fault. Fantastic service!