What are the 5 key elements to good customer service?

Question

What are the 5 key elements to good customer service?

Answer 1

1.  Smile/Acknowledge

2.  Make sure they got what they need

3.  If they didn't then get info for them/Resolve

4.  Follow through

5.  Thank them by name

Answer 2

listen to the customer, help him in anyway you can, uh well it depends what kind of customer, like online customer or somthing

Answer 3

• Identify personal and professional qualities and attributes which enhance the effectiveness of customer contact and service.

• Distinguish between professional and unprofessional behaviours in customer contact and service.

• Determine techniques that will communicate your qualities to customers.

• Identify strategies that turn average service into outstanding service.

• Identify customer service techniques when using the telephone when dealing with clients