What are the duties and responsibilities of a hotel and restaurant receptionist?

Question

What are the duties and responsibilities of a hotel and restaurant receptionist?

Answer 1

didn't it tell u in your job description? oh wait u probably haven't applied for it yet but contemplating. um answers phone. book stuff. clean. serve customers.

Answer 2

in this day and age you just do what your boss asks you to do!

a lot of people where multiple hats so you may not be just answering phones and basic customer service! you could be handing other tasks like stuffing an envelope or typing a report ect...

Answer 3

Couldn't tell you the duties for a restaurant receptionist. Here are my duties as a hotel front desk clerk:

-Check guests in and out

-Resolve concerns

-Help guests with special requests

-Take reservations

-Do the night audit

-Do the day end report

-Give guests directions to local locations

-Maintain the in-lobby market

-Tidy the lobby & front desk area

-Help set up breakfast

-Make coffee

etc, etc.