What are they looking for in a applicant for a 9-1-1 dispatcher?

Question

I'm about to take my data entry test for a dispatcher job and was wondering what kind of person they are interested in? and has anyone out there every been through the process?? tell me what it entails, I know its pretty thourough!

Answer 1

Multi-tasking.

Taking phone calls

Talking on the radio

Sending messages to the officers

Prioritizing the calls that are coming in

(many many more)

Fast typing

Answer 2

Someone who can remain cool under pressure.