Question:

What can I do? I bought a pre-owned Subaru less than 2 months ago and now it needs a new engine??!!?

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Ok, I bought my used 2003 Subaru Forester from a dealership nearby on April 1st. We barely drove it. Drove it to Maine last week, left on the 30th of May, and when we got to the hotel, my husband could smell antifreeze.

I called the dealership the next morning, and they advised me to have it towed to a local Subaru dealer. Well, I bought a warranty with it as well. After days of phone calls, and different answers for what was wrong with it, we are now back home and still don't have our car. The warranty company denied the claim, saying that the engine was tamperred with. The car needs a new engine entirely. First, they said it was a head gasket, now this. Anyways, I've been on the phone for 2 days w/ the dealership here, in Maine, and the stupid warranty company (United Car Care)..., and still, no answers. We had to drive a rental home on Sunday. Now, we still don't know whose going to pay for this rental and the cost of repairs. Does the Lemon Law apply to my situation?

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3 ANSWERS


  1. I agree with real mechanic.  The car would not just let go within two months if there wasn't something wrong with it in the first place.  Keep the calls going, log them all and add it to your costs when you tell them that your lawyer will be in touch.  See how quickly they get it sorted then!!

    Good luck, and don't let them beat you!!


  2. you purchased the car from a dealership - smart move

    you purchased the warranty the dealer recommended - smart move

    2 months go by and they say the r not responsable - in 2 months time u could not have needed an oil change so u have no repair history - thats normal -

    u did ur part - its there turn - or a nicely typed letter (similar to the one u wrote) to ur states attorney general in hand while talking to the dealer should make all the difference in the world - the lemon law is for cars under 100,000mles and under 30 days - u didnt state milage.

  3. i think so.

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