I took several yrs of back taxes to a preparer in 2006. I was told they would start with yrs 2005, 2004 & 2003. All had a refund. I was also eligible to receive a refund for 2002 but they did not file it until 2007 making me miss out on $8,000. 2005 was returned by IRS because unemployment w2 was missing. (they did have the w2 because I saw it on her messy desk and asked her to not misplace it) Not including it caused a recalculation to which I now owe $1,500. I could never get a prompt return call about questions I had. The last time I went to the office I was greeted with the overwhelming smell of marijuana. I decided I no longer wanted to do business with them and asked for the remaining years (w2s, receipts)they had not done to be returned to me. After 3 certified letters and prepaid envelopes they will not respond or return my documents.
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