I have had a large Habitrail Ovo set up for a while now, and I haven't had any of the problems people talk about, except for the leaky water bottle, which I solved anyway by keeping it at 45 degrees and only half full. My guess is that those who complain do not actually have the product, and are just going off of what they see or what they have heard. This product is great!!! Why do some other people have such negative feelings about it? Please explain. By the way, I use it only as a play cage, and yes my gerbils LOVE it, and NO, they CANNOT escape from it. The walls are curved, so it is impossible to chew. : )
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