What do they ask you in interview for travel agents thomas cook?

Question

What do they ask you in interview for travel agents thomas cook?

Answer 1

probably general travel / geography knowledge, why you want the job, what qualities you have that would make you suitable for the job, how your people skills are, computer skills etc.

Answer 2

I've just recently had an interview with them.

Firstly you have a simple maths test (with calculator allowed)

Then a sheet with a number of questions on such as; when have you delivered excellent customer service & why was it excellant?, What is your greatest achievement?

You would also be asked by your interviewer stuff like - what do you do in your current job? and What would you bring to the team at the ....Branch? (store you're applying for)

If you are sucessful & have a second interview you will be given a scenario and, using the brochures in the store, find a suitable holiday.  You will then present the chosen holiday to your interviewer (who will be acting as the client).  

Unfortunately i didn't get the job so i can't really help you with answers to any of this lol =(

Typical scenario - Mr & Mrs Clarke, two young children, two week holiday on a budget.