What do you call the telephone (Of companies) that has a menu system???

Question

Hello,

I would like to know what type of telephone do you call this...

e.g.

"Greetings!! Welcome to Yahoo Customer Service.

If you want to talk to a technical staff, press 1...

If you want to talk to a billing staff, press 2...

If you want to know more about our services, press 3...

To repeat this message again, Press 0 to return to menu"

- May i know what type of telephone is this? And also, i would like to know how to install it to our home.

Answer 1

Hi paul aga:This not an ordinary phone. This is a Voice Mail Program that is loaded into & run by a computer.It could be included with the so called key system or as an add on if the key system can support it. Expensive.  exbelltel

Answer 2

Hey...this is called a switchboard...most offices/schools etc use them. I operate one in my work.

Hope this helps =D

Dec

Answer 3

It is called an Automated Attendant or a Voice Menu Tree.  It is created through software on voicemail systems not a telephone.