What do you think of EBAY'S new feedback rules taking away the voice of a seller and the right to explain and

Question

defend ourselves against buyers who lie and don't pay?...something is wrong with this picture!!..we have had our rights taken away!!

Answer 1

The new rules for feedback will lead to Ebay's downfall!!!!!!!!

The seller who depends on the high feedback rating in some cases for a living must bow down to the pathetic buyer that does not read discriptions or follow the sellers policies. Like the previous answers stated the system was working perfect there was no reason to change it! Ebay makes their profits from the sellers with all the fees we pay to list. Looks like it's time for Meg Whitman (CEO) to move on or pay attention to the company that made her a very rich woman!

Answer 2

The rule will change. I just had a neutral for something that the buyer didn't read. Since it was in my description, I told him no refund. So his reaction was to leave me a neutral. The problem is that because they pay, they feel they have done their part. It's probably the worst decision ebay has made because it was fine the way it was before. Just go to the person who left you negative and buy something from them and leave them negative. It was handled like adults before the new rule came on, and now we have to handle it like kids. I emailed ebay and they said I had to have a court order to solve it. Basically, they are trying to get away with doing the least ammount of work possible because they don't have enough help in the service department. Ebay sucks

Answer 3

Ebay  is loosing customers, because of this Policy