Question:

What does a Host in a restaurant do?

by  |  earlier

0 LIKES UnLike

like i no they tell you where your table is but what else do they do

 Tags:

   Report

6 ANSWERS


  1. A host is the one that seats the customers. Assigns them their table. My sister was a hostess before she was a waitress.


  2. Greets the customers and seats them.

  3. A host is one of the most important people in a restaurant. The are the first person a customer sees and often the last. They control the flow of the restaurant by keeping the seating evenly spaced careful not to slam the Waiter/waitress and the kitchen. They will often take reservations and help assist with little tasks that would bog down the rest of the staff. Many times they also answer phones, give directions, answer questions, and take togo orders

  4. Okay, we know about the obvious.  

    We know they greet guests when they first enter the restaurant, and that they also keep track of who's "next in line" to get a table.  There is more to it than this, but before I tell you what, I'll list a few other things they do and need to know:

    > Keep track of tables that are open

    > Be aware of how many guests an open table can seat

    > Based on seating capacity of open table, decide who on the list gets that table (for example, a party of TWO will not be seated at a "big top" table that seats more than four guests)

    > If there are many guests waiting, they ensure that an open table that is ready does not just "sit" there unoccupied - this goes in line with the phrase "Turn and Burn"

    And now, the concept and work ethics of the Host or Hostess:

    The Host(ess) of the restaurant is the first face that a guest sees.  This may also translate to the restaurant's "first impression", although the aroma of the food being served is arguably the real first impression.  Anyway, the host(ess) must, at the very least, possess these qualities/traits:

    > High level of professionalism

    > A great, sincere smile

    > A sense of urgency

    > Excellent hygiene

    > High standard of dress

    Keep in mind that "professionalism" also includes avoiding such bad habits such as,

    > Allowing a guest to hear you speak to a co-worker about gossip or personal grievances

    > Appearing displeased that a guest arrives five minutes before closing

    > Failing to make the guest feel welcome

    It doesn't matter the calibre of the restaurant, be it a diner or fine dining.  The host can set the tone for the guests' experience, and so he or she is a very important presence in the restaurant.

  5. get drinks sometimes.  hand out menus

  6. GREETS AND SEATS CUSTIMERS.

Question Stats

Latest activity: earlier.
This question has 6 answers.

BECOME A GUIDE

Share your knowledge and help people by answering questions.