What does it mean if someone says that you don't seem very "inviting"? And how can one change this?

Question

Okay at work apparently a customer thought that I wasn't "inviting" and this kind of hurt my feelings because I make an effort to be courteous and treat every and anyone with respect at my job. If I was a cashier I would completely understand this and why she would be upset but I am not I take care of those do-it-yourself machines and there really is not much interaction with the customers unless they need some help. I am confused by this comment. But then again it was a passed on message and the other young lady may not have gotten the words correctly. But how do you become more "inviting"?

Answer 1

it just means that you wont be sleeping with them anytime soon.

try showing more cleavage. it really works.

Answer 2

When someone talks to you look them in the eye, try to have a pleasant smile & be courteous. Tell them to have a good day when your conversation is over. That's all I can think of.

I wish you well.

Answer 3

Having open body language (ie: Hands out of pockets, avoid folding arms and scowling) Greet and make eye contact, smile... But don't worry about the comment. There's a button on the do-it-yourself machine that calls you, right? Maybe she wasn't computer-literate.  

Answer 4

maybe put a smile on ur face and seem interested

Answer 5

I think you're doing fine. Don't worry about it.

Answer 6

l would take it to mean that you may have either not looked friendly or that you had an unapproachable attitude.l think with customers to win them over...you need to smile.

l also have come across some assistants that had a non inviting look on their face,yet they were the most helpful and courteous people ever.Looks can be deceiving,but a smile goes along long way.....

Answer 7

I take this to mean that you didn't look very approachable. As in, you may have had a weird look on your face that made them not want to ask you a question. Maybe its the way you stand, folded arms are a sign that you're not wanting to be there.

To be inviting is to look friendly as well as being friendly. Words don't mean much if they are coming from somebody who looks or acts like they don't want to help You need to smile from the inside not just shape your mouth to form a smile. Sounds cheesy, I know but after 15 years in customer service its good advice

Answer 8

it means that they did not feel like u meant what u were helping them with and like u did not want to be there but just doing a job and not really giving it ur all in trying to help them,dont worry about them, im sure stressful day

Answer 9

Don't worry about it. Just Be, yourself, and never mind what some silly customer thinks.

However, inviting generally means to me 'approachable.' Smiling, making eye contact, carrying yourself like you want to be approached or help that odd customer, is inviting. It's openness, like you're subconsciously 'inviting' them to engage you, or you engage them!

But I still say try not to worry or let your feelings be hurt by things like that, or people who do not know you as a person!

Answer 10

I've gotten this before too. Basically it means that you look intimidating. Try to smile at people that you see, or say "Hello, how are you?" even if you don't know them. Mostly be the one to speak to someone first and let them know that you wouldn't mind conversation.

Answer 11

I agree with everyone just watch your body language and the way you say things . Sometimes its not what you say it's how you say it!