What does it mean when a insurance adjuster say he has to review your claim again?

Question

What does it mean when a insurance adjuster say he has to review your claim again?

Answer 1

Well, they have a lot of claims, and they don't have everything memorized!  He needs to look at the file.

Answer 2

Your insurance adjuster has not completed his/her investigation, or there are still items pending on your claim. Perhaps it has to do with payment, or maybe he/she is re-evaluating his/her decision. You should call your adjuster and ask if they need any further information from you or what you can do to help. Good luck.

Answer 3

It depends on the situation. If you just submitted new medical bills or lost wages that you're claiming, he has to reevaluate everything to see if the last offer for settlement is still adequate.

On the other hand, he could be getting past medical records from previous injuries to make sure you aren't trying to get compensated for something that actually happened before the accident. Insurance adjusters encounter many people attempting insurance fraud, so they have to check and recheck everything to make sure they're protecting their insured and their company from fraudulent claims.

Answer 4

on the surface they want to be sure it is correct...

Beyond that they may want to look for any fraud..  depends on the kind of claim and the circumstances surrounding the claim

Answer 5

It means they haven't finalized it yet.