What does this mean?"the user profile servise servise failed the logon. user profile cannot be loaded?

Question

my sister in law has a desktop and when they cut on there computer and when they type in there password this comes up.is there any way to fix this?

Answer 1

1. Shut down computer.

2. Turn computer on and immediately press F8 repeatedly until you get "Advanced Boot Options".

3. Use the down arrow to select "Safe Mode" and pressed ENTER.

4. Computer opens in safe mode, with a "Help" window.

5. In the Help window there is an underlined "What is System Restore?"

Clicking on that gaves the answer and "Click to open System Restore"

6. Clicked on that and a new window opens recommending restoring to a previous state before windows update.

7. Click OK and after a bit of whirring all should came up OK.

8-. You may want to undo the last thing you did right before this error.

HTH!