What have British Telecom charged me extra for?

Question

On my most recent statement from BT, it shows that I am being charged £16.50 per mopnth. I am meant to be charged £10.50 per month because I opted for paper free billing meaning that I would save £1.25 per month. We only use the landline for broadband so where does this extra cost for? We havent used the landline to call people foe about 10 years as we all use mobiles. Could it be that they are charging me for landline usage for the broadband?

thanx

Answer 1

I would 'phone BT and ask them to explain.

They're greedy b******s and I now use OneTel exclusively.