What if a seller on ebay does not ship the product you bought?

Question

im a newbie on it so help me please. what if that happens. what can u do?

Answer 1

leave negative feedback about what they did.

stop the payment!!  if credit card, call cc company and stop, if paypal, stop thru them.

make sure you gave enough time for the item to ship first.

Answer 2

Make sure you make several attempts to see what has happened. I was in a bad car accident and I was hospitalized for a period of time. E-bay actually gave them my phone Number and They talked to My room mate whom ended up taking care of it.

I know that you can dispute an item that you purchased. E-Bay takes it real serious. Also look at there customer history to see if they have had any bad reports. If not it might be something that was over looked.

Take a deep breath and it will be O.K.

M

Answer 3

email them and if they dont get back to you then leave them neg feedback and after 7 days you can report it to ebay by opening a dispute.  they then give the seller 28 days to ship it to you otherwise they suspend their account.  if you paid via paypal you must go through them for a refund and its a very long job that can take up to 2 months getting your money back.

Answer 4

if you paid with paypal you can open a dispute for item not received.

The seller will then have to provide paypal with proof of delivery, if the seller cant do this you will be refunded.

I've only ever used paypal for payments, so I dont really know what options you have for the other payment methods.