What is a call center?

Question

What is a call center?

Answer 1

call centre in simple terms is a centre for receiving/handling and if required processing requests from calls. It can serve a company a group of companies or can be a shop where they provide it for others as a service package who need it.

Answer 2

a place of business were calls come in or are made

for another business

Answer 3

Any location inside a company where multitudes of incoming and/or outgoing calls are controlled by people, telephones, and/or computers. Call centers route calls to the appropriate agent or operators within the company.

Answer 4

A call center is a centralized office used for the purpose of receiving and transmitting a large volume of messages by telephone. It is also a growth industry in countries with low standard of living but high levels of education such as India or Singapore. People who have worked in them may consider them places of mental torture where they have often spent up to 16 hours a day asking people if they want to upgrade their telephone plans only to be told to ****off.

Answer 5

Hello Raja,

A call center is a place where employees deal with customers via phone. Many companies worldwide use this form of business to help their customers get their questions answered. For example, Dell Corp. uses India as their call center location to help their customers with any computer problems. It's become a common use for major corporations. I hope this answered your question.