What is a customer service representitive?

Question

They are hiring customer service representitives for a company called Apac so i applied. all i know is that they are in high demand so ill get hired, paid training, and ill be taking calls. what do you do? do you work in a cubicle taking peoples calls all day? any information about what a customer service rep is would be appreciated!!

Answer 1

You're probably going to be the person that answers the phone and answers quetions when customers call in. You'll also be the person that gets yelled at if  a customer is not happy with the company. Good Luck =)