Question:

What is another program i can use to put music on my Zune?

by  |  earlier

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When i try to open my zune program to put new music on it, a pop up keeps coming up saying "microsoft zune has encountered a problem and needs to close" and it wont let me open it so that means i cant even download new music or anything to put it on there. I unistalled it off my comp and installed it again and it still didnt work!!

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3 ANSWERS


  1. Give this a shot. It might work for you.

    I was having a similar problem with other software and it turned out to be a Windows Explorer issue. Try this it worked for me.

    I did not come up with this answer but found it when I did a search to solve my problem.

    "try this bud, it's not a microsoft certified solution. I'm a writer not a software engineer. But I did this and it works if you got XP which I'm guessing you do this is probably gonna fix it.

    Getting rid of explorer errors in computers with the AMD chip on board.

    It'll leave you vulnerable to virus maybe but at least you'll be able to use your computer unless you are terminally stupid then you should have no trouble with it. If you are and prone to sue then forget everything I just told you.

    1.click the Start button at the bottom left of your screen

    2.click the Control Panel menu item

    3.then double-click the System icon.

    4.Click the Advanced tab

    5.Find the item marked Performance right under there is a button that says Settings.

    6.Click the Data Execution Prevention tab.

    7.You'll see two options in that window click the second option that says "Turn on DEP for all programs and services except those I select."

    8. when you are finished with that then click the 'add...' button it should be visable at the bottom of the box. then you have to find where the file 'explorer.exe' resides on your computer most of the time it's something like this c:\windows\explorer.exe anyway add explorer to that list. It'll give you a warning just ignore it and click ok. Then you reboot and if you try it everything should work just fine."

    This came from a user of the website listed below. I cannot take the credit for coming up with this.


  2. remove the software completely and reinstall it  

  3. The software that your Zune came with is the ONLY software that you can use. if that doesn't work I would suggest takling it back and getting an iPod since they actually DO work with iTunes and a couple of other apps although they work best with iTunes.

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