What is call center?

Question

will i would like to open call center ...but i have nothing knowledge abt call center and its process in bussiness so.. can u help me out in wt kind of requirement does i need....

Answer 1

it is a business kinda thing where you sell products to the people in west. this is done through calls by calling several people.

Answer 2

A call center is an office where a company's inbound calls are received, or outbound calls are made.  Call centers employ many staff in customer service, sales and support functions.

Call centers are often large offices staffed with representatives who either make or receive phone calls

Call centers provide a number of advantages to companies. By centralizing telephone-based service and support in one location, companies can easily adjust staffing to match call volume

Answer 3

Did u hear about TELE MARKETING ?? Two types of call center's are there .. Domestic & International.. Domestic & International  tele marketing is known as Call Center. This call center helps out people to get services or products right from their Home. In india Call center is very familiar .. To know More about Voice & Non Voice Based Call Center .. http://freedataentryprojects.blogspot.co... & Mail me ur doubt [e-mail] . I am running a Non Voice call center . I will help you out if i can ... All the best..

Answer 4

A call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, computer product help desks, and any large organization that uses the telephone to sell or service products and services.

when you don't have knowledge then don't go for it..

Answer 5

You need a lot of phone lines and computer terminals. And some experience. Go get a job working in one.