What is the Mass Storage Controller?

Question

everytime i load up my laptop is says i have new hardwear that must be installed. yet i dont know what it is or how to install it. any help out there on this?

Answer 1

Mass storage drivers and the setup process

If you have a mass storage controller (such as a SCSI, RAID, or Fibre Channel adapter) for your hard disk, confirm that the controller is designed for products in the Windows Server 2003 family by clicking the appropriate link in Support resources.

If your controller is compatible, but you are aware that the manufacturer has supplied a separate driver file for use with products in the Windows Server 2003 family, obtain the file (on a floppy disk) before you begin Setup. During the early part of Setup, a line at the bottom of the screen will prompt you to press F6. Further prompts will guide you in supplying the driver file to Setup so that it can gain access to the mass storage controller.

If you are not sure whether you must obtain a separate driver file from the manufacturer of your mass storage controller, you can try running Setup. If the controller is not supported by the driver files on the Setup CD, and therefore requires a driver file that is supplied by the hardware manufacturer, Setup stops and displays a message saying that no disk devices can be found, or it displays an incomplete list of controllers. After you obtain the necessary driver file, restart Setup, and press F6 when you are prompted.

What is the model of your laptop? you need to get the model of your laptop and searched the driver of it on their website. I know it would be a great help.

good luck!