i bought the couch at value city and bought the protection plan as well from stainsafe. stainsafe said they could not fix a hole because it was a defect. they will only give me 700 for it (half the price of the sectional). the problem is, the sofa is not available anymore so i can't get the other piece. the other problem is that the two pieces just don't push together they are attached with two huge metal clamps/spikes. i can't have a clamp sticking out of my couch with a toddler and an infant! also, the piece that has the hole is the long part of the couch, not the little piece on the end. someone please help! all i want is a couch that doesn't have a hole.
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