What is the correct way to protest a job by a HVAC who didn't do the job but I already put it on VISA card

Question

I already put the job on a VISA card, and paid the second visit of the two? The first visit was where the problem occurred. He overcharged my compressor with freon. The second time out the HVAC told me they overcharged the freon, on the first visit, but that anyway, I would need a new compressor and coil. ESt about $2500. I told my neighbor and he sent an HVAC friend of his who simply drained some of the freon. My AC works fine now. Should I pay the rest on the VISA, then tell HVAC to credit me at least one whole visit, so my credit doesn't get damaged. Or should I tell VISA to dispute the first visit? What is the best way to complain, financially? They have lost my business for the future.

Answer 1

Dispute the charge

answered by www.controldatainc.com the best alternative to using collection agencies