What is the difference between BPO and KPO?

Question

Please let me know...

Answer 1

The first letter is the difference. hahaha...

sorry, I don't know exactly.

Answer 2

BPO - Business process Outsourcing

         eg. Medical Transcription

KPO - Knowledge Process Outsourcing

         eg.Online teachers or tutors

Answer 3

BPO-Business Process Outsourcing

where in a business process is outsourced to a third party.

KPO-Knowledge Process Outsourcing

where in a different ascpects like business& market research,legal services,research & development etc are outsourced.

KPO is emerging as a new sector that promises to provide long-term jobs for intellectual, analytical and knowledgeable people with a pay scales much higher than the BPO sector.

It is undoubtable that KPO is a step ahead of BPO but this does not mean the end of BPO.The following are various areas in which the BPO presence shall not remain in existence but shall also keep growing.

• Data processing

• Basic data entry

• Department Outsourcing

• Provides technical support

• Provides email support to its customers