What is the difference between a collect and return and an onsite warranty?

Question

Does collect and return mean the manufacturer collects and returns the product? Or do I as the consumer?

On site...I take it that one means I must take the product to them so they fix it on-site only?

if so then that answers my first question.

But if anyone can confirm this just to help me I would very much appreciate it.

Cheers.

Answer 1

Hi There,

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Answer 2

My thinking is collect and return is to collect faulty item or product from your home. Repair in to workshop and return to your home. On site is repair or service to your home or registered address on warrenty papers by qualified engineer.