What is the nordstrom return policy?

Question

I got a gift from a client a few weeks ago. He said it was ordered online. He said I shouldn't have a problem returning/exchanging the item if I don't like it. He didn't have a reciept or anything to give me. Can I still return it? What will Nordstrom ask me to provide?? PLEASE HELP!

Answer 1

here is the Nordstrom return policy page.. good luck

http://about.nordstrom.com/help/our-poli...

Answer 2

Our commitment to an extraordinary shopping experience:



Even if you're making an exchange or a return, we make it easy. A pre-paid RETURN LABEL is included with every order. Only the minimum return postage fee will be deducted from your return. And exchanges are totally free - by mail, by phone or in the store.



Our commitment to an extraordinary shopping experience:



Even if you're making an exchange or a return, we make it easy. A pre-paid RETURN LABEL is included with every order. Only the minimum return postage fee will be deducted from your return. And exchanges are totally free - by mail, by phone or in the store.



FREE MERCHANDISE EXCHANGES  



    

Need a new RETURN

LABEL?

Click here to download and print a new one. You will need Adobe Acrobat Reader to download this file. To install Adobe Acrobat Reader, click on the icon below.













    

By Mail:

Your credit or refund will take 10-14 business days. If you ordered by credit card, we'll credit your account and it will show on your following statement depending on the issuing bank and/or billing cycle. If you paid by check, gift card, or Nordstrom Notes, we'll mail you a refund check.











    

In Store Refunds:

Bring the packing slip and credit card used when you placed the order to your nearest store and we'll immediately credit your account. If you paid by check, gift card, or Nordstrom Notes, we'll mail you a refund check within 10-14 business days.











    

Questions?

If you have any questions, please call us at 1-888-282-6060 or e-mail us at [e-mail].













By mail - FREE



Exchange postage is always free! Fill out the exchange portion of your RETURN LABEL and drop your exchange in the mail. We'll send in-stock items right away, charge your credit card and credit the return once we've received it in our facilities. Unfortunately, we cannot refund your original shipping charges. No worries, insurance is taken care of when using the provided label.





By phone - FREE



Skip the exchange portion of the RETURN LABEL and simply call us at 1-800-933-3365. We'll send in-stock items right away, charge your credit card and credit the return once we've received it in our facilities. Unfortunately, we cannot refund your original shipping charges.





EASY MERCHANDISE RETURNS

(Excludes Gift Cards)





By mail - $6.00



Mail your item(s) using the pre-paid RETURN LABEL. We will simply deduct a flat fee of $6.00 from your order refund for return postage. Just leave your package in a secure place where you normally receive your mail or drop it off at any U.S. Mailbox or Post Office. No worries, insurance is taken care of when using the provided label. Unfortunately, we cannot refund your original shipping charges. If you choose to return the item in your own packaging using another shipping method, please be sure to use the address listed on our RETURN LABEL:

7700 18th St. SW, Cedar Rapids, IA 52404.

If you do not use the pre-paid label, the $6.00 fee will not be deducted from your return. You'll receive a confirmation e-mail once the package has arrived at our facilities.





In Store - FREE



Simply bring the packing slip and credit card used when you placed the order to any one of our