In world war II, my father went through h**l fighting alongwith the British army. (He fought in front lines, ready to sacrifice his life although he was not British). He was even awarded a British passport and named hero.
Sadly, he passed away when I was still in elementary section.
Now, I need a copy of his passport (missing) or any legal proof that he existed. I told the lady (from the embassy) all this and she said she and no one else can help cos there's I don't have his passport. Then guess what? She hung up on me!
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