What is wrong with my COD4 disc?

Question

I bought my xbox 360 not even 3 weeks ago. Along with COD4. Only game I play and it has never been taken out of the console. The xbox has never been moved. All of a sudden today when the game loads it breaks up a little and when I try to play online it freezes. I'm pretty sure it is the disc but why did it get scratched? I looked on it and it has some scratches I think. What should I do? I plant to take game back to game stop but is it my xbox that is causing the problem? I am not going to have to return the game every 3 weeks.

Answer 1

Ring Microsoft!!

http://support.xbox.com

Answer 2

This has happened to me before. You Xbox could be the problem. If the disk has distinct O rings on it, then its definitely your Xbox. Your disk is scratched causing the game to freeze. You said that it has been 3 weeks. Gamestop should let you return it if its within 30 days This happens occasionally, but it won't happen every three weeks. My COD4 game got scratched, but unluckily for me its been more than three weeks. The xbox isn't the problem because this happens a lot to everyone. Microsoft acknolowdged this and extended the warranty to 3 years.

Answer 3

if you move the 360 it scratces the disk.( it happend at my school with guitar hero 2 and 3)