What is wrong with my phone?

Question

My house phone isn't working but my dsl is working. when i call my house phone there's a busy signal. last time this happened i unplugged my dsl and the phone worked this time nothing. I replace the phone jacks throughout the house and the dsl filters. still nothing. i checked my phones, dsl filers, and cords at my mom's house worked fine. but my house nothing no dial tone.

Answer 1

my cup of tea...i work for the phone company...it may seem wierd that your dsl is working, but its normal if you loose your phone service...dsl runs off of different signals. There is a small grey box outside of your home or in your basement...it will say telephone network interface device on it...its ur test jack. If u have no dial tone in that box, it means its an outside trouble and u do have to contact the phone co (most co. wont bill for outside troubles, they guarantee their dialtone to that box)

Answer 2

you should call your phone company. they would probably offer a better solution than yahoo users. good luck :)

Answer 3

call your service provider, there should be a package you can add to your account, there is a monthly fee but at least that way, if they have to come into the house to fix the issue, it won't cost you anything. sounds like you've tried everything, it's up to them now to find the cause.