What kind of formal training should someone who wants to be hired as a secretary have?

Question

What kind of formal training should someone who wants to be hired as a secretary have?

Answer 1

Word processing, writing, and communication skills are essential for all secretaries and administrative assistants. However, employers increasingly require extensive knowledge of software applications, such as desktop publishing, project management, spreadsheets, and database management.

Education and training: High school graduates who have basic office skills may qualify for entry-level secretarial positions. They can acquire these skills in various ways. Training ranges from high school vocational education programs that teach office skills and typing to 1- and 2-year programs in office administration offered by business and vocational-technical schools, and community colleges. Many temporary placement agencies also provide formal training in computer and office skills. Most medical and legal secretaries must go through specialized training programs that teach them the language of the industry.

Employers of executive secretaries increasingly are seeking candidates with a college degree, as these secretaries work closely with top executives. A degree related to the business or industry in which a person is seeking employment may provide the job seeker with an advantage in the application process.

Most secretaries and administrative assistants, once hired, tend to acquire more advanced skills through on-the-job instruction by other employees or by equipment and software vendors. Others may attend classes or participate in online education to learn how to operate new office technologies, such as information storage systems, scanners, or new updated software packages. As office automation continues to evolve, retraining and continuing education will remain integral parts of secretarial jobs.

Other qualifications. Secretaries and administrative assistants should be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Employers also look for good customer service and interpersonal skills because secretaries and administrative assistants must be tactful in their dealings with people. Discretion, good judgment, organizational or management ability, initiative, and the ability to work independently are especially important for higher-level administrative positions. Changes in the office environment have increased the demand for secretaries and administrative assistants who are adaptable and versatile.

Certification and advancement. Testing and certification for proficiency in office skills are available through organizations such as the International Association of Administrative Professionals; National Association of Legal Secretaries (NALS), Inc.; and Legal Secretaries International, Inc. As secretaries and administrative assistants gain experience, they can earn several different designations. Prominent designations include the Certified Professional Secretary (CPS) and the Certified Administrative Professional (CAP), which can be earned by meeting certain experience or educational requirements and passing an examination. Similarly, those with 1 year of experience in the legal field, or who have concluded an approved training course and who want to be certified as a legal support professional, can acquire the Accredited Legal Secretary (ALS) designation through a testing process administered by NALS.

NALS offers two additional designations: Professional Legal Secretary (PLS), considered an advanced certification for legal support professionals, and a designation for proficiency as a paralegal. Legal Secretaries International confers the Certified Legal Secretary Specialist (CLSS) designation in areas such as intellectual property, criminal law, civil litigation, probate, and business law to those who have 5 years of legal experience and pass an examination. In some instances, certain requirements may be waived.

Secretaries and administrative assistants generally advance by being promoted to other administrative positions with more responsibilities. Qualified administrative assistants who broaden their knowledge of a company’s operations and enhance their skills may be promoted to senior or executive secretary or administrative assistant, clerical supervisor, or office manager. Secretaries with word processing or data entry experience can advance to jobs as word processing or data entry trainers, supervisors, or managers within their own firms or in a secretarial, word processing, or data entry service bureau. Secretarial and administrative support experience also can lead to jobs such as instructor or sales representative with manufacturers of software or computer equipment. With additional training, many legal secretaries become paralegals.

Answer 2

to answer the phone, call att for training

Answer 3

Some community colleges offer "office assistant" classes.  I took one and they went over filing, creating documents with Word, resumes, etc, and phone etiquette. You should be computer literate, probably at least with Word.  Maybe Excel, depending on what type of company you work for.  

Answer 4

as long as you can brew a good cup of coffee and can purchase christmas, birthday and anniversary gifts for family and friends of the person you are a secretary for, you're in.

Answer 5

I do not know if you need formal training, maybe a computer class would help.  As long as you can prove you have good computer/typing skills you should be okay

Answer 6

General career info:  http://www.bls.gov/oco and search 'administrative assistants and secretaries' or such.

Please steer clear of private $$ schools and instead opt for the county vo-tech school or community college.

Answer 7

Hm... i think if you're just starting out, you can start at a base salary which is cool.

Typing skills, definitely! talking on multiple phone lines, organization.  You can do it!