Hi, the DSL light on my modem sometimes goes blinking red and when that happens there's no internet connection; it has to be solid green. I have had the internet service for more than a year and half with AT&T yahoo ( I don't have any complaint about the service, it's good and fairly fast). The nuisance is that all this time that I have had the service, sometimes the DSL light goes off red blinking.
It does not have a certain pattern, it could be perfectly fine for weeks even monthes with no problem or it could go off any time and in some occasions in the same day. When it goes off (blinking red), it usually resumes itself later, in a few minutes or in hours. I have reported the inconvenience to AT&T internet customer service all along this time, and I have to admit they have been very nice and they send a technician every time I call them. More than 6 techicians have already come to try to fix the promblem so far with it is not solved.
About the second time they came they changed the modem, it was OK for a few monthes and then problem continued...The last 2 they said the might be a problem with the building wiring, vibrations of movement might cause to interrupt the connection. Well here's the argument against that hypothesis: When the modem DSL light goes blinking red I pull the telephone cable at the back of modem and I tested with an inline telephone tester and it's shows that is fine, I even hook up a regular telephone to the line and there's tone, I can make a phone call.
I sometimes thought that when I am using the internet I might overcharge the capacity of the modem when I am downloading something, Well it does it even when I am not using the internet.
I already tried to figure out the reasons for the problem and since I am not a technician nor I have much experience with computers I
thought that somebody out there could be experiencing the same problem or solved the problem in someway and if you would like to share your experiences with it or your comments. Perhaps it is a common problem, I would like to know. I now describe my system: I have windows vista. The modem is a black box made by SIEMES. Modem Name: SpeedStream. Model: 4100. It has 5 lights, they suppose to be solid green all the time: Power, ethernet, DSL, internet and activity, the issue is with the DSL light. It works fine most of the time (95%) I would say, it's only the annoyance of being desconneced occasionally. I hope that someone out there have an appropriate response to this issue.
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