What service do you expect when shopping in a supermarket?

Question

What service do you expect when shopping in a supermarket?

Answer 1

The larger the store the lower the service.  If I cannot find something I ask a cashier or someone I see who belongs to the supermarket.  Many of the people that are stocking the shelfs are not working for the supermarket, they are working for a distributor, and will not help you.

Now there are a lot of new type of supermarkets that cost more, those you would expect super service.  If not get the heck out of there.

Answer 2

Politeness comes tops for me

Answer 3

None.  I use self-service.

Answer 4

Well stocked shelves, cleanliness and quick checkout.

Answer 5

It probably depends on what you mean by service - I like clean well-laid out displays, clear pricing and a reasonable choice of well-known brands and own-label enabling me to compare prices and decide what to buy. However, I also think that it is helpful to have some staff around the store to help find items and also to reach top and bottom-shelf products because I have mobility problems. A clean WC with  disabled, mother/baby and washing facilities. A coffee shop or restaurant serving light meals is an asset when one has to travel longish distances to a store - it is good to have a break.  Adequate parking and a petrol station on site means that you can consolidate your weekly shopping in one journey.

Answer 6

I would expect to be directed to the correct aisle when asking where something is, the person at the checkout to be polite and helpful (and a smile is nice too), and the people at customer services to deal with questions etc quickly and courteously.

Oh yeah and I want the security guard to stop following me around like I'm going to nick something hehehe.

Answer 7

First of all is customer service, in the checkout line , I want the cashier to concentrate on ringing me out and not talking to others and to be polite, I like a store with wide aisles and carts that don't squeak. It also needs to be clean/

Answer 8

Politeness and efficiency. Nothing worse than a stroppy cow on the checkout who doesn't have a clue as to what she is doing.

Answer 9

I expect goods to be on the shelves, people to know where stuff is if I can't find it, the checkout people not throw stuff at me faster than I can pack, and I don't want a running commentary about each item I've bought.

Is that too much to ask?

Answer 10

A good one like when I shop anywhere.