What should I do about eyeliner that's warped due to heat?

Question

I just got eyeliner delivered from Sephora and the heat made it soft. When i tested it on my hand it pretty much smushed. Should I put it in the fridge? I don't know. I'd really appreciate some suggestions. thanks

Answer 1

Yes, you can pop that eyeliner right in the refrigerator or the freezer, come back in a few minutes and sharpen it, and it'll be good as new. Good luck!

Answer 2

wow...id send it back, telling them that it was all messed up and mushy...because wouldnt u rather have a good liner than one messed up?...putting it in the refrigerator would work but it still woudlnt be like what it was...it will still be a little f'ed up.

http://www.sephora.com/customer_service/...

after u get ur erfund not including shipping and handling if u send it in instead of going to a store...if u go to the store id assume there wouldnt be a shipping charge lol...just as long as u have the reciept and info on the box ur still ur good...then just get a new one...try a store because of the heat or wait until its cooler to get it since u have 60 days to return it...just make sure u dont use it either after that first try lol.