What should I do with this virus?

Question

My Norton Anti-Virus found a keylogger in one of my files, but every time I click the "Clean" option it says the file doesn't exist anymore, but I can still find it while using the search button throughout my Local Hard Drives. Anyway to fully delete it since every 2-3 days a window says if I want to clean the virus when it's uncleanable?

Answer 1

Most malwares are designed to attack popular

antivirus products (like Symantec, Norton), but since free anti-virus product is much less used, it's capable of fighting the viruses when industry leaders fail.

Symantec/Norton are responsible for BSOD ( Blue Screen Of Death )

see story

http://www.computerworld.com/action/arti...

I would suggest that you get Avast Home Edition version 4,

which is free for personal use.

Avast is a very effective and free anti-virus program because it can do

a boot time scan in safe mode and it will remove the entire virus on your PC.

Even those viruses that hide inside the system restore folder.

Windows utilize a restore utility that backs up selected files

automatically to the System volume information /System Restore folder.

This means that an infected file could be stored there as a backup file,

and most anti-virus programs will be unable to delete these files. You

must disable the System Restore Utility to remove the infected files

from the folder if you use another brand of anti-virus. However, you do

not need to do so if you use Avast to do a boot up scan in safe mode.

Avast Anti-virus installation

http://www.avast.com/eng/avast_4_home.ht...

How to configure Avast ?

http://www.infodiv.unimelb.edu.au/soe/an...

Answer 2

Uninstall Norton Anti-Virus then install and Scan Use Avg Free Edition download here http://www.download.com/AVG-Anti-Virus-F...

Answer 3

Download SuperAntiSpyware

- http://www.superantispyware.com

- Update and Scan

** if there is a keyloggerr SuperAntiSpyware will find it