Question:

What to do if the ATM machine keeps your card?

by  |  earlier

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Ok, so my girlfriend went to Boston, she comes back in a few hours, she used her debit card to withdraw some money but the ATM kept the card. Banks closed, and she leaves in a few hours, before the bank opens tomorrow. She called the number on the machine but no answer. What can she do.

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3 ANSWERS


  1. go to the bank and have them give her a temporary card. otherwise, she's stuck.  


  2. She should call her bank and cancel the card.  Go to a local branch on Monday and get a new one.



  3.    I believe it is best to send a notice by email to the bank where your girlfriend opened the account.  She has to know every detail when the card was captured, the location of the atm machine, the card number and her bank account.  

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