What to do when you have a virus infection in your emails

Question

A virus has just sent something to all people in my address book and then deleted the contents of the address book. What do I do?

Answer 1

Update your anti-virus, remember to only have one anti-virus installed on your PC

http://www.avast.com/eng/download-avast-...  [Free home edition]

Download SuperAntiSpyware

http://www.superantispyware.com/superant...   [Free home edition]

Restart your PC in safe mode, and run a full scan with both.

http://www.pchell.com/support/safemode.s...

While in safe mode, you may also want to have a look at your start up items by using msconfig.

http://www.netsquirrel.com/msconfig/

Be careful with the items you uncheck, you can have a look here to see if they are necessary

http://www.greatis.com/appdata/index.htm...

You should also have a look at your IE Add-ons while in safe mode.

http://www.microsoft.com/windowsxp/using...

Disable any you do not use.

After you reboot back to normal mode, download and install ccleaner to fix any registry problems and clean up old temp files.

http://www.ccleaner.com   [Free]

Answer 2

add 000000@your domain to your address book, it sends viruses to the drafs or delete folder, then you just delete them

Answer 3

get a new email address or u can try to contact the service provider for ur email but doubt wud do n e good

Answer 4

it could be possibe that one of your contact were infected and now the malware is sending emails to all their contacts

the best thing is to save all your contacts info and make a new email adress.