What to do when you lose your train tickets?

Question

I'm travelling tomorrow and I've just realised I can't find my train tickets that I bought in advance.

Am I going to have to buy a new ticket or will I be able to get by with the email travel confirmations?

Answer 1

You will have to buy a new ticket I'm afraid as rail companies do not replace lost tickets

Answer 2

call the office immedietly, or any number they gave you.

Answer 3

If you bought it on the credit card you may be able to do something. But I know that if you bought it by cash then you will have to buy a new ticket as that is what happened to me before Christmas, and my ticket was bought by my company so I claimed it  back, but it still meant that I was out of pocket for a month.

Answer 4

Cry.!!

Answer 5

if you are travelling in the UK you will have to purchase a new ticket unfortunately, I'm afraid an e-mail confirmation does not mean anything as you could have got this off anyone, and does not prove you have purchased a ticket sorry. The only plus side is if you have paid for your ticket by credit card then u may be able to claim on your insurance

Answer 6

Barry salter is correct i too work on the railway

Answer 7

If you have a confirmation or booking reference number on the email, you shoud be able to get replacements easily enough

Answer 8

Hope it's not GNER as no ticket, you don't get on Good luck!

Answer 9

If it's amtrak they will overnight you tickets. Just call them

1-800-USA-RAIL

Answer 10

You'll need to buy a new ticket, as per Condition 24 of the National Rail Conditions of Carriage: "A ticket is your evidence of your right to make a rail journey and it is your responsibility to keep it safe. If you lose or mislay a ticket or a Smartcard or it is stolen, it will not be replaced nor will any of the cost be refunded."

Having said that, if you *do* purchase another ticket and subsequently locate the ones you purchased originally, you *should* be able to claim a refund.