What to say to a friend when they are angry at someone or feeling sad?

Question

I'm not really a talkative person but when someone comes to me to tell me their problem all i can do is nod or just say mmm... I would like to be more supporting I don't know what to say to them.

Answer 1

say why, let them complain, offer nicest solution you can think of. If u cant say, im sorry, i wish I knew what to do or say

Answer 2

Sometimes that's all a person needs is just to be able to talk and not be judged.  Trust me if people were looking for something more or you weren't giving them what they wanted they wouldn't come to you!

Answer 3

you sincerely say " what can I do for you"

Answer 4

I'm the same way. if I said what I truly thought, I'd be bitching :P