When are Abbey going to start using "faster payments"?

Question

It looks like most of the other Banks and Building societys are doing it apart from abbey from this link

http://news.bbc.co.uk/1/hi/programmes/moneybox/7417826.stm

Answer 1

I've been with the Abbey for several years but I concede defeat, too many issues to list but I am now in the process of changing to Nationwide, i am hoping for better customer service.

Answer 2

My understanding that the Abbey, while purporting to be a 'real' bank have always fallen behind the traditional banking experience. My personal view is that if you wish to enjoy the best banking experience, you really need to be with one of the big four.