When working in a resraurant, whats the most ridiculous thing a customer has said/done?

Question

I would say mine would be when a woman called for delivery. I asked cash or credit and she said "i don't know, you pick one" with a rude tone. I told her I needed to know and she said "cash". Then she gave me her number, and her company name came up in the computer. I asked if this was "Rose" as it was the name listed. She said "No, its Joan" very sharply. I told her we could not get into the program and change it,and if it was alright if under the name Rose. She says "Nope. Change it to Joan." I told her I would have to put the whole thing back in, and giving me her information again would take about 6 minutes if she wanted. She sighed loudly and said "Just take my d**n order already." After taking her order, I gave her the total and she said "That much?!" I told her about the tax and delivery, and the extras added onto her meal that would bring up the cost. She agreed and hung up without saying goodbye. About 30 minutes later, the driver came back saying she called the person on the phone retarded for not telling her about the delivery charge when I clearly did. What are you most annoying customer stories?

Answer 1

I worked at a fine dining restaurant and we would have a lady that would come in and order a bowl of hot water. And she would eat it like soup.  It was crazy. We couldn't charge for that.

Answer 2

My sister got yelled at once for not giving the customer free water and she also told my sister that she would sue her. A bit of a psycho.

Answer 3

One time i was taking these nice couple orders, it was about 5 minutes to close and i thought to myself

*oh great, customers, just what i need*

but i also thought, wait theres only 2 people they cant get too much..little did i know they had kids..lots,

the lady said i want 3 number 9's in a pokket so to be easy i hit number 9-pokket-plus 2 to have 3, then she says on one i want....

so i scurried to delete one and add it, she said

" a pokket 9 with mayo, tomatoes. the other has mayo"

so as i was like shittt so i deleted one of the 2 pokkets so they're 3 indiviual pokkets and in the middle of fixing it the man was all like

"so the lobster is 100% real ay?"

im like " uhh huh.."

he says, okay ill have that and can i get tomato on it?

im like yeah sure want it toasted?

he goes, what do the people around here get?

im like..they LOVE it toasted

he said sure

THEN the kid goes i dont wanna 9 i want a steak only so i had to change that

as all that was happening my manager and pal were listening so they dropped the small 9's then when she just steak my manager was like d**n they dont want the veggies...then the lady and kid said 2 of the pokkets are mediums

so we messed up that order secretly (:

Answer 4

Well I had a server who was disgruntled so she walked out on the floor, dropped her pants and sang "like a virgin", no joke, probably the most gutsy girl I know, promptly fired.  One of the customers clapped.  Overall, a very whacky experience.

Answer 5

I worked at a restaurant where there were a couple who were regulars and the wife was (legally) blind.  The husband used to insist that the server cut up his wife's food at the table because he didn't want to do it himself.  He also insisted that the server take his wife to the bathroom because he did not want to have to wait outside the door!  It didn't help that the wife would have about 3 or 4 alcoholic drinks over the course of dinner and would have to go the bathroom at least 2 if not 3 times!  And, after the third drink she would cling to you and stumble all the way to the bathroom!  They were the worst!

Answer 6

i used to work at a pizza parlor and one night a man brought the box with only 1 slice of pizza back. he wanted his money back, he stated he did not like the pizza but was hungry and forced himself to eat the pizza, we told him we cant not give him his money back due too he ate more than half of the pizza, he was pissed! but we just LOL after he left.