When working on line I get interupted loosing myweb page

Question

when paying bills on line I lose my web page

Answer 1

You mean the kids come in and bother you?  :)

Online bill paying is usually a timed thing, if you start it, then do something else it might time out. Get everything together and sit down and do it, don't walk away.

If that doesn't work, try to clear your internet cache and cookies and try again.