When you go back to a shop or a cafe what makes you go back?

Question

I have been back to things like shops and cafes but I am never sure why I go back or why I like them.

Answer 1

Friendly service, good products.  If they serve food, must be very clean, food must be fresh and tasty.  

Big turnoffs for me, lousy attitude, inattentive service.  I have a penchant for calling business owners and telling them about the poor service I got from their employees because I know they'd want to know about it when it happens.