When you leave AOL as a service provider do you lose your AOL email address too?

Question

I have AOL Broadband but am moving somewhere that already has Broadband set up with somebody else so there's no point paying AOL anymore.

Do I have to get a new email address once they stop being my service provider?

Answer 1

Yes, of course. If you want an email address you can be sure of keeping forever, look at registering a domain name and getting emails on that.

Answer 2

Hi Shari.

Firstly, well done on leaving aol. I remember the days when they use to be good...

So what you have to do is phone aol and say I would like to change my account to a BYOA Account ( Buy your own access). They will do that and it happens straight away. You can then check your mail from AOL.co.uk or use the aol software and it won't cost you anything.

Answer 3

We left AOL back in April ( with a little bit of difficulty). I found that i was still able to access it! But then we found out why, they were still charging us.

Anyway, no you can't keep your e-mail address, so start sending the important e-mails to another address and save any contacts.

  

Answer 4

What you must do before you leave is notify everyone that you will not be using that email address anymore and you will notify them of a new one as soon as possible and not to send you anymore emails. Just copy your address book.

When you get your new ISP one just tell everyone. That way you are not beholding to AOL. Simple!