Whenever you call Greco you dial 3-10-30-30 everywhere. So how do they know where to direct your call?

Question

Whenever you call Greco you dial 3-10-30-30 everywhere. So how do they know where to direct your call?

Answer 1

It automatically forwards you to the closest inbound call centre based on where there computer system identifies you to be.

Answer 2

Like Pizza Hut they know in there system by the incoming display were you are, and they are also in a central location, the Pizza Pizza call center was in downtown Toronto and they just sent a order over a fax machine like line to the store in your neighbourhood.

All of the companys have central call center and have them then dispatch the orders to the local operation for your area.