Where Is genuine customer service these days??!?

Question

Where Is genuine customer service these days??!?

Answer 1

Hospitality training videos for new staff

Answer 2

Well, the big corps have already outsourced it all, which does nothing.  Stick with mom and pop stores and indie places.  They actually care.

Answer 3

evesham from whom i bought this laptop were extremely helpful when i got into difficulty with it

Answer 4

burger king

Answer 5

The problem is customers expect more and more. I believe I give great customer service in my job but even thats not enough for some people.  The fact is you can't please everyone and some people expect miracles.

Answer 6

Tell me about it, some call centres try but are so stressed and overworked.

My company seems fine though its a medical company and so you would expect it wouldnt you

Answer 7

If you think the UK is bad, go to Romania!

Answer 8

Nixon's at the Gable End, High Street, Lochwinnoch, Renfrewshire, Scotland!!  The food is excellant and the customer service is second to none!!!  I would recommend it to anyone!

Answer 9

Jesse Smiths Cheese shop.Cirencester.Glos!!!

Answer 10

If your lucky on a British Airways Flight. I have had good service in a Greek restuarant in London before they slapped on the service charge.

Answer 11

If the person doesn't enjoy what they are doing: you probably have noticed the service is worse. People work too much and it shows with the way we treat others.

Answer 12

Very good question? I've also been asking myself that lately? You just cant find good customer service anywhere. My view is that if someone works in customer service, and they do not want to service the customer... that means they suck at their job. They just don't realize that. They just act likes its such an inconvenience that you are bothering them. So frustrating!

Answer 13

it's in north america.  well, even then it can be hard to come by.  but the u.k. is world renouned for really bad service because the british don't care whether your happy or not...and the british have been brainwashed to settle for it cos that's all they're gonna get.  it will change when people demand it.

Answer 14

Customer service died years ago, no longer is the customer always right

Answer 15

I have to say the best place that I know of for great and genuine customer service is National City Bank.  The customer access team was set in place to help customers with any situation or problem they might need assistance with.  They will go that extra mile to assist you until you are satisfied.  They wouldn't be a top 10 company in the USA without merit.

Answer 16

It's there, you just have to pay for it.

Answer 17

American Express. Those people are customer service gods. Every time i have had a problem the very first person i speak to sorts it out.

Answer 18

I couldn't agree with you more!  Customer Service is dead!

Answer 19

Since you have asked this question in relation to Dining,not computers or banks, I assume you would appreciate an answer related to dining!

If you make it into the country you will find great customer service  at Poachers in South Warnborough, Hampshire. This is an unassuming pub (with which I have NO connection) that knows how to cook great, unpretentious food, and delivers a level of customer service that I find remarkable. Example: I recently went there and ordered a Tuna steak. It arrived somewhat overcooked. I was commenting on this to my wife as a waitress passed by. She overheard the comment, called the owner who, without having been prompted by me, came across and offered to replace the meal. They cooked me another Tuna steak and it was excellent.

That is what I call great customer service when dining.

Answer 20

no

Answer 21

customer service is a thing of the past.  Cutting costs is the here and now...there isn't money to pay anyone to provide customer service.  Besides, everyone is cranky that their paycheck goes into the gas tank so they can go to a job they hate.

Answer 22

At Enterprise rent a car

Answer 23

Nowhere.

Answer 24

eBay

Answer 25

Nowhere helpful.

Answer 26

Woolies staff in Peterhead... great help!

Answer 27

McDonalds.

Answer 28

in a call centre in a country nobody has heard of when you can't understand what the agent is saying to you!

Answer 29

john lewis in norwich

Answer 30

No call centres mass produce phone monkeys...someones gotta do it

Answer 31

well I work as a Customer Service rep, and I admit I am genuine to only about 10-15% of all of my customers.

as bad as it sounds, I am only genuinely nice to those that seem genuinely nice to me, those that I find attractive, and sometimes returning customers that I recognize.