Question:

Where can I find a Directv receiver other than Directv?

by  |  earlier

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Need to replace an old one

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3 ANSWERS


  1. what model does it need to be ?


  2. You can call to protection plan if you have the service. 800-531-5000 and troubleshoot problem if not fixable they replace it for you at no cost

  3. You have a few options - if you have the protection plan already they'll replace it at no cost (though if you're leasing the current one they'll replace it with another leased one and a commitment).

    If you are just looking for somewhere local, you can check with stores like Best Buy, Circut City, WalMart or Costco. They're all authorized DirecTV retailers and can give you the same leased and owned prices without the shipping and additional costs.

    If the cost is what bothers you, check Ebay. A lot of people sell their machines that they don't use anymore (and if you have paypal they offer buyers protection so if the receiver doesn't work you can make them pay you back). If you DO buy one on ebay, though, you will need to do two things: first you will need to buy a new access card (regardless of the one this other receiver may come with - it's tied to another account and the billing system will not allow them to use it on yours). Second, you will want to be absolutely sure that it is an OWNED receiver instead of a leased one (any CSR can look that information up for you). If it's a leased one even after you dispute it with the Access Card team you would need to find another receiver.

    Hope that helps =)

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