Where do the 411 operators and general telephone operators work and how do they get their jobs?

Question

Where do the 411 operators and general telephone operators work and how do they get their jobs?

Answer 1

They work and live under bridges. They get their jobs after winning them on the inside of cornflakes boxes. I think the chance in winning is 1 in 3,000,000. Good luck and happy corn flaking!

Answer 2

They work in telephone company offices not unlike any other office environment.  They sit at a desk with a telephone and a computer terminal and there are usually many other operators in the same general area.

They get their jobs by putting in an application at the phone company and going through an interview process.