Where is the best place to go to remove the new virus?

Question

I tried logging on to my Yahoo account this morning and got a pop-up p**n and then some viruses. where is the best site to go to remove these unwanted viruses? and be able to resume using the internet safely?

Answer 1

Update your anti-virus, remember to only have one anti-virus installed on your PC

http://www.avast.com/eng/download-avast-...  [Free home edition]

Download SuperAntiSpyware

http://www.superantispyware.com/superant...   [Free home edition]

Restart your PC in safe mode, and run a full scan with both.

http://www.pchell.com/support/safemode.s...

While in safe mode, you may also want to have a look at your start up items by using msconfig.

http://www.netsquirrel.com/msconfig/

Be careful with the items you uncheck, you can have a look here to see if they are necessary

http://www.greatis.com/appdata/index.htm...

You should also have a look at your IE Add-ons while in safe mode.

http://www.microsoft.com/windowsxp/using...

Disable any you do not use.

After you reboot back to normal mode, download and install ccleaner to fix any registry problems and clean up old temp files.

http://www.ccleaner.com   [Free]

Then run a disk clean up

http://support.microsoft.com/kb/310312

And a defrag

http://support.microsoft.com/kb/314848

Answer 2

MESSENGER SPAM

XP Home:

this set up is for Internet Explorer alone

do you get pop ups claiming that your computer is at risk?

those are called "Messenger Spam" !

to stop messenger spam:

open start page

open administrative tools

open services

these services are in alphabetical order

you need to close two:

a] Alerter

b] Messenger

NOT related to MSN messenger or any other instant messenger

right click each service

click properties

from drop down menu,select disable

another method to deal with those that get through is to copy the pop up address at the top of the pop up or pop under [ starts up AFTER you close a window ]

open internet options [ start--control panel--internet options ]

open content tab

open settings

open enable

enter address

click never

close

open Advanced tab

check to see if pop up blocker is checked

close

reboot

please don't forget to choose Best Answer

this answer has been selected as Best Answer 24 times