Question:

Where might I find customer service case studies to assess candidates for customer service manager job?

by Guest57115  |  earlier

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Where might I find customer service case studies to assess candidates for customer service manager job?

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  1. Just google "customer service job interview question."  Case study doesn't seem to be the best term for what (I think) you are after. Lots of good links from the About link below.

    Also check out "behavioral based interview questions", designed to understand someone's experience and decision making skills.

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